The lists of various task types in the details panel of the Dependency Views Map (BSM map) don't sort. e.g. Incidents, problems, change requests. - Known Error

The lists of various task types in the details panel of the Dependency Views Map (BSM map) don't sort. e.g. Incidents, problems, change requests. Description The lists of various task types in the details panel of the Dependency Views Map (BSM map) don't sort. e.g. Incidents, problems, change requests.

Steps to Reproduce

Create 2 Incidents for a computer CI (or any task type normally displayed) Open the Dependency Views map for the Computer CI click the Details button (top right) to display the lists at the bottom, which will list the 2 incidents Try to sort it based on Number (or any other field). Actual behaviour: You will see that, regardless if you sort it ascending or descending, the list does not modify. Expected behaviour: The up and down triangle/arrows exist in the headings and do flip, suggesting sorting should work.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.