Not able to view uploaded videos in Help User GuideDescriptionNot able to view uploaded videos in Help User GuideSteps to Reproduce 1. Hop into Paris/Quebec instance and go to sys_product_help.list2. Create new record, select lists in 'section' and add any short description. In field 'text' add any video by using 'insert/edit' video 3. Select 'help' icon from the top right of instance and then select 'user guide' by clicking on the three dots on right4. Under lists, open the record created in 2nd step. Refer to video attached 5. No video shows once we open the record on $h.do pageWorkaroundThis problem is currently under review. You can contact "http://www.servicenow.com/support/contact-support.html" ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become availableRelated Problem: PRB1498526