Agent Workspace related list records differ from related list shown in UI16Issue When viewing a related list associated with a record in Agent Workspace, the number of records shown does not match the related list for the same record when viewing the record in UI16.CauseThis can be caused by different conditions being added to the related lists for the Workspace view when compared to the view being used in UI16.ResolutionTo resolve this: Navigate to System UI > Related ListsSearch for the table where the related list appears.Locate the related list entry for the Workspace view and open the record in another tabLocate the related list entry for the view being used in UI16 and open the record in another tab.In the related list 'Related List Entries' for the records that are opened, locate the related lists where the difference in records was noticed.Open the sys_ui_related_list_entry record and compare the conditions that are being applied.Alter the conditions so that they match and save the records.