Quebec Patch 3: Known Errorsdiv.margin { padding: 10px 40px 40px 30px; }.title {color: #1F8476;font-weight: normal;font-size: 28px;margin-bottom: 56px;}h1{color: #1F8476;font-weight: normal;font-size: 21px;margin: 40px 0 -5px 0;}hr {border-top-width: 1px;border-top-style: solid;border-top-color: #cccccc;}a{color:#1F8476;}a:hover {color:#1F8476;text-decoration:underline;}.scroll {border: 0;border-collapse: collapse;color:#161B1Cmargin-bottom: 50px;}.scroll tr {display: flex;}.scroll thead tr:after {content: '';overflow-y: scroll;visibility: hidden;height: 0;}.scroll tbody {display: block;width: 100%;overflow-y: auto;max-height: 200px;}.scroll tbody tr { vertical-align: top; }.scroll tbody a { color: #1F8476; }.scroll th {flex: 1 auto;display: block;border: 1px solid #aaa;background-color: #E6E9EB;vertical-align: middle;color: #161B1C;font-weight: bold;padding: 1px 3px;}.scroll td {padding: 3px;flex: 1 auto;border: 1px solid #aaa;width: 1px;word-wrap: break-word;}.scroll .col1 { width: 90px; max-width: 90px; }.scroll .col2 { width: 90px; max-width: 90px; }.scroll .col3 { width: 100px; max-width: 250px; }.scroll .col4 { width: 500px; }Quebec Patch 3 : Known ErrorsThis article presents notable known errors in Quebec Patch 3, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.To view the release notes for this release family, see Quebec Release Notes.Severity 1The following table lists notable Severity 1 known errors in this patch.ArticleProblemCategoryTitleKB0750004PRB1320637MID ServerA MID Server upgrade that includes a new JRE version will overwrite the cacerts fileKB0957410PRB1482531ArchivingMultiple Archive Destroy Jobs being scheduled if a job is not finished by the next hourly runKB0963312PRB1499729Performance AnalyticsThe data collector does not collect a score if the last day to collect the score has an ambiguous month or date and the system date format is set to dd-MM-yyyy KB0965271PRB1505867PDF GenerationThe font cache is occupying memory in the heap, which causes memory contentionKB0727701PRB631444Business Logic ProcessingChanging the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target tableSeverity 2The following table lists notable Severity 2 known errors in this patch.ArticleProblemCategoryTitleKB0727944PRB1238857Forms and FieldsWhen saving a read-only currency field its value may be converted to default US Dollars automaticallyKB0727642PRB1250745PersistenceSlowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model)KB0684402PRB1270022Performance Analytics[DOMAIN] Spotlight Job doesn't collect spotlights for empty user and "Use snapshots" propertyKB0958489PRB1281005Agent WorkspaceAttachment - Attachments are not copy into Incident from InteractionKB0717976PRB1288212VA-Web ClientThe virtual agent does not translate based on user language while using the internationalization plugin KB0717208PRB1305469Clone IssuesExcluding table-per-class (TPC) extended tables from a clone can cause orphaned Discovery Credentials with the 'Record not found' error when trying to open themKB0754246PRB1316881Authorization/Legacy ACLsVA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not displayKB0721421PRB1318176Asynchronous Message BusThe Asynchronous Message Bus (AMB) fails to connect to the instance when running through Fiddler proxyKB0725089PRB1321133Database IndexesLarge table optimization does not work in TPP when ignored index does not exist on the primary partitionKB0752975PRB1324263Upgrade Engine IssuesApplication upgrade process dependencies are not honored and plugin dependencies are not auto installed or upgraded to the scope versionKB0727700PRB1328367Application Navigator & Banner FrameBanner image cannot be changed in MadridKB0750599PRB1335372DiscoveryCredentials are not validating when IAM profile configured mid is pointed to instanceKB0755212PRB1346619Virtual Agent PlatformThe virtual agent closes the chat when the option "I want something else" is clickedKB0755203PRB1350354Core PlatformBusiness Calendar Filter Queries do not work after upgrading from Madrid to New York with a Fiscal Calendar GeneratedKB0755216PRB1352033Agent WorkspaceA record can not be opened from a list if the first column is an empty/null non-reference fieldKB0755855PRB1353927Event ManagementEvent Management dashboard is not loading and multiple EM impact jobs are stuckKB0777681PRB1358400Performance Analytics[FT closed for O - reflecting on Backport]The New York upgrade of the Performance Analytics (PA) content for Configuration Management (CMDB) may cause performance degradationKB0831991PRB1362288Design Systemnow-label-value: Reads content twice due to native title="" attribute [#1267]KB0783073PRB1362325Asynchronous Message BusA Virtual Agent chat client isolated in own window loses session due to lack of HTTP activity on WebSocketsKB0793158PRB1362706Performance AnalyticsPA Widget - Pies or Donuts & Column having no data show a single line instead of "No content available"KB0853074PRB1365752OrchestrationOrchestration using the AD activity pack can break after upgrading to MadridKB0793453PRB1368103Dashboards and Home Pages[Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focusKB0793177PRB1369986Performance Analytics[waiting close approval] Antivirus Events - The link to view the table is marked up as a heading even though it is not a heading for any particular section of contentKB0793317PRB1373680Project Portfolio ManagementClicking on 'New' button for creating a Funding Entity takes more than 5 seconds to load the new formKB0793289PRB1375768Performance AnalyticsExporting to PDF does not include the data visualization patterns when they are employed on graphsKB0793928PRB1377661Performance Analytics[ORL_PAR_Must_Fix] The bar chart renders differently in Safari when the widget size is not 'Auto'KB0866577PRB1378161DiscoveryShould not fail the SNMP provider on subsequent queries if the previous query was successfulKB0813636PRB1385357MID ServerMID Server can fail to install or upgrade to Orlando due to new external connectivity requirement to ocsp.entrust.net for OCSP certification revocation verification checkKB0962923PRB1390309DiscoveryDiscovery and the Identification and Reconciliation Engine can create orphaned relationships where the parent/child sys ID is null, empty, or invalidKB0817433PRB1390370DiscoveryDirect activation of Pattern Designer [com.snc.pattern.designer] (before Discovery) causes missing records on the instanceKB0953537PRB1394868DiscoveryDiscovery Status "Started" probe count incorrect when probe launch is aborted by prelaunch checkKB0831493PRB1407560Agent WorkspaceAgent workspace form header: links in information are missing their contextKB0831525PRB1408324Activity StreamTime fields are displayed in terms of how long ago but they are stated as "Xm ago" rather than "X minutes ago" with the same applying to hours / days / months / years confusing screen readersKB0832713PRB1415617Edge EncryptionEdge Encryption Proxy has fatal error EXCEPTION_ACCESS_VIOLATION when using Java 8 Update 261 (1.8.0_261)KB0858627PRB1419577MID ServerThe MID Server Upgrade service doesn't properly detect if the MID Server has fully shut down, and so has issues with file locks when it starts deleting, potentially leaving the MID Server downKB0855649PRB1420890Configuration Management Database (CMDB)Upgrading from New York to Orlando causies static .js and .css files to not load in some pagesKB0855251PRB1422626MID ServerWith MSI Windows Installer, the 'Log on as Service' rights check can fail with users in the administrator groupKB0870191PRB1423571Service PortalScreenReaders do not announce the file that will be edited/deleted when the Edit File Name / Delete buttons are focusedKB0859518PRB1425278MID ServerWindows (MSI) MID Server installer download from Internet Explorer browser fails, by trying to load the binary file in the browser window (and DEB files)KB0858554PRB1429834MID ServerMID Server down after attempted upgrade, due to file locks caused by Dell SecureWorks Red Cloak anti-virus (mid.bat, java.exe, wrapper-windows-x86-64.exe)KB0954310PRB1430028PersistenceList view on a rotated table shows null values when three or more ORDER BY columns are addedKB0866931PRB1436701MID ServerWindows Pattern Discovery may discover the MID Server host itself instead of the target server if the first WMI query fails in the patternKB0870572PRB1437726Human Resources Service ManagementWCAG 4.1.2 Campaign Content Library - when the value is announced in VoiceOver, the role is needed for users to understand the contextKB0870574PRB1438756UX Runtime[CSM agent refactoring]UIB app config -> client scripting for component isHidden property is not getting honoredKB0869728PRB1445128Design SystemPlaceholder for Now-Typeahead-Multi (and possibly other similar Design system components) have a low contrastKB0868395PRB1445321Flow Designer[Scheduled Jobs] "cleanup_sys_json_chunks_missing_parent_sys_flow_report_doc" && "cleanup_sys_json_chunks_missing_parent_sys_flow_context" - Creating Full Table ScanKB0869818PRB1447447App Core: Calendar ComponentsUnable to move between users listed in calendar timeline view and their individual schedules via keyboardKB0869816PRB1448614App Core: Calendar ComponentsShow Filter and Show Schedules buttons are located after the content they invoke in the tab orderKB0869817PRB1450881App Core: Calendar Componentsnow-calendar fails to show calendar area but other areas like header and sidebar are showing fineKB0870257PRB1454673UI BuilderIn Customer cloned instance UIB behaves very sluggish (framerate of ~5fps) with memory going up to 550MB + on simple operations like changing List Table propsKB0870578PRB1455578UX Runtime[Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for RibbonKB0870579PRB1457469Appsee - SeismicSeismic VA dashboard - 'Conversation' table not shows data after sorting by a topicKB0870585PRB1458043Application Navigator & Banner FrameWhen added to the visible UI, both the current Application and the current Update Set select lists have no accessible labelKB0870586PRB1458045Dashboards and Home PagesThe group selection listbox has no label on the Form Controls pageKB0870587PRB1458139Service PortalWCAG [1.3.1 Violation]:Filters section of page is not grouped using a landmarkKB0870590PRB1458929Performance Analytics[High chart upgrade 8.2.2] Heatmap and geomap visualization are broken KB0870896PRB1459399Agent WorkspaceProcess Automation Designer (PAD) - Condition Builder fields are not populated in Modify Condition Widget in PAD Application KB0954619PRB1460156Software Asset Management ProfessionalSCCM 2016 plugin has stopped collecting removed software information from SCCM, so installed software records are not getting deletedKB0958294PRB1474225Domain SupportThe domain tree should not be loaded when domain separation is not usedKB0960763PRB1482415Human Resources Service Management"Recalculate assessment score" in Demand is not working as expected after Quebec upgradeKB0963752PRB1482482Software Asset Management ProfessionalIssue in the 'SamUserSubscriptionLicenseCalculator' script includeKB0960538PRB1486471Flow DesignerSlow queries occur on the sys_flow_plan_context_binding tableKB0959468PRB1489024MID ServerIn Quebec : MID Server upgrade stops if PowerShell tests in Pre-upgrade check failed, PowerConsole remains busy, and closing the PowerShell session failsKB0959777PRB1489702Flow DesignerService Catalog flow with: Invalid target record for notificationKB0963437PRB1491477Flow DesignerDEF0178014 : Job not getting cleared if job_context is nullKB0960409PRB1491595Mobile (Classic)Unable to log in to Classic Mobile app in QuebecKB0962112PRB1492161ApprovalsQuebec Upgrade- Delays occur when opening the self-service 'My Approvals' pageKB0960510PRB1492224Mobile Studio (non-classic)"sys_sg_item_stream_m2m_segment record not found" error when accessing to the OOB Applets (Unassigned incidents, Incidents,My Incidents ) in QUEBECKB0961235PRB1495080Change ManagementThe CAB Workbench does not show any historical agenda items for past CAB meetings after upgrading to QuebecKB0963764PRB1495283Agent ChatSys_cs_channel_user_profile is not created for an agent when they get a chat transfer before a chat requestKB0961984PRB1495577Virtual Agent PlatformThe Virtual Agent client does not loadin QuebecKB0962220PRB1495917DiscoveryThe SNMP probe can leak pairs of the 'DefaultUDPTransportMapping' thread and the timer threadsKB0965072PRB1496501Service PortalService Portal widget dependencies are not refreshed when it is a JS file URLKB0961696PRB1497028UI BuilderUsers with 'dashboard_admin', 'ui_dashboard_builder', and 'sn_ui_builder.dashboard_builder_admin' roles are unable to edit a dashboard if there's more than one container on the layoutKB0961741PRB1497245Flow DesignerIssues with certain UI nodes where schedulers set to 'specified'KB0965804PRB1498049DiscoveryDiscovery hangs due to extra updates to discovery_multi_page_optimistic_lockKB0963994PRB1503912DiscoveryProcess detection may fail after upgrading to QuebecKB0964546PRB1504622PersistenceQuebec - Duplicate alias sql syntax error with hybrid tables : "Syntax Error or Access Rule Violation detected by database. Not unique table/alias: )"KB0964591PRB1505334MID ServerPost Cloud Resource or GCP Discovery where thousands of cloud service accounts records are updated, all MID servers connected to the instance may show as DOWN and keep throwing "GetCloudServiceAccountInfo-request failed" error messages.KB0523398PRB579732EmailEmail Client displays an empty windowKB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11KB0596799PRB653427Server Side ScriptingIn List choice UI action on a related list, global variable 'current' does not work in List v2KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selectedKB0598781PRB678273Update SetsDeleting a nonexistent Ui View via update set deletes the main section of Default View insteadKB0598169PRB679363Human Resources Service ManagementPossible data loss during reparenting hr_case to sm_orderKB0597376PRB689086Core PlatformDeletion of a user record can cause a cascade effect that affects form layouts.KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabledKB0598769PRB725968PersistenceCannot expand the size of a field in a rotating table in a way that propagates the expansion to all rotating tablesKB0639500PRB734026UI ComponentsHTML5 in IE11: mp4 or webm uploaded videos fail to render