Loading the inactive variables in items and variable sets cause the slowness on the service portalDescriptionLoading the inactive variables in items and variable sets cause the slowness on the service portalSteps to Reproduce 1- Hop on the Newyork Instance2- Go to any catalog item, which creates sc_req_item3- Make sure catalog item is having 4 variable set having inactive variables4- After creating and checking the record on the portal, slowness is observed on the below form<instance-name>/sp?id=form&table=sc_Req_item&sys_id<>5- Removing the inactive variables, reduce the load timeWorkaroundThis is expected behaviour and by design in all currently supported releases. Related Problem: PRB1386731