Scheduled Report is not sent to external email addressIssue The scheduled report is not being sent to the external email address listed under "Email addresses." Please see the screenshot below for reference. SymptomsBelow errors are seen in the Email Logs: Notification (unknown) excluded recipients because user's "Notification" setting is disabled: 'Abel Tuter' (62826bf03710200044e0bfc8bcbe5df1)Notification (unknown) excluded recipients because user's "Active" setting is disabled: 'Abel Tuter' (62826bf03710200044e0bfc8bcbe5df1)ResolutionIf the email address provided in the Report Email Address section is found in the sys_user table, it is necessary to verify the user's status. Specifically, check if the user is set to "Active" or not. If the user is not "Active", it is essential to enable their status to "Active" before sending the email. Furthermore, if the same user is already "Active" but the "Notification" setting is disabled, it is necessary to enable the Notification for that user. This is to ensure that the user receives the report as intended. Please refer to the official documentation that provides detailed instructions on scheduling a report: Schedule a report