Receiving an error for a failing widget: sp-variable-editor called from: Standard Ticket Tab


Description

In the case where some record producers are generating an error for a "Failing widget: 'sp-variable-editor' (1ceb35505b3022000d7ec7ad31f91a81) called from: 'Standard Ticket Tab' (d1cfa4ea131d0810da297ad66144b091)".


Release or Environment

All releases

Cause

The likely cause is that the record producer has variables that are set mandatory, and are also set as in-active.

Resolution

To resolve the issue, change the in-active variable mandatory field from true to false.