The screen UI policies are not working (mandatory, visible) not applied on the 'Prioirty' field of the incident table - Known Error

The screen UI policies are not working (mandatory, visible) not applied on the 'Prioirty' field of the incident table Description The screen UI policies are not working (mandatory, visible) not applied on the 'Priority' field of the incident table

Steps to Reproduce

1) Login to any OOB Paris Instance 2) Create three UI parameters with the below details on any Function (sys_sg_button) defined on the INC table: ================= a) Name - Priority, Input Source - User Input, Input type - List, Table name - Incident, Field name - Priority b) Name - Assignment group, Input Source - User Input, Input type - List, Table name - Incident, Field name - Assignment group c) Name - Category, Input Source - User Input, Input type - List, Table name - Incident, Field name - Category ================= 3) Create a new Screen UI Policy to make Priority, Category mandatory when assignment group is not empty: Condition: The assignment group is not empty UI Policy Rules: priority (mandatory=true), category (mandatory=true), 4) Now, login to Agent/Now mobile app and access the quick action that uses this function/button. Select a value to the assignment group

Expected: Both category and priority should be mandatory Actual: priority is not made mandatory, only category is made mandatory

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.