Install and Upgrade CSDM and CMDB Data Foundations Dashboard Get Well Knowledge Article Installing and Upgrading CSDM and CMDB Data Foundations Dashboard A step-by-step guide to install and upgrade the CSDM and CMDB Data foundations dashboards store app Table of Contents Summary Play1: Install CSDM & CMDB Data Foundations Dashboards Play 2: Check CMDB & CMDB Data Foundations Dashboards Version Play 3: Upgrade CSDM & CMDB Data Foundations Dashboards Summary CSDM and CMDB Data Foundations Dashboards store app contains dashboards which provide insights into the key foundational indicators of your Configuration Management Database(CMDB) and Common Service Data Model (CSDM). This article explains on how you can install, check the version and upgrade the CSDM and CMDB Data Foundations Dashboards store app Benefits of using CMDB and CSDM Data Foundation dashboards : Checks the CMDB data validity and configurationsGather insights into low performing data foundation metricsIdentify potential implementation risksEnables continuous monitoring of foundational dataProvides links to remediation playbooks Important Links Product DocumentationRelease NotesStore App Play 1: Install CSDM & CMDB Data Foundations Dashboards This play is designed to assist in installing the CSDM & CMDB data foundations dashboards Goal Install the appropriate version of the dashboard on your instance Play Steps Change the link with the name of instance on which dashboard needs to be installed : https://YOUR_INSTANCE.service-now.com/$allappsmgmt.do?sysparm_redirect=true&sysparm_search=sn_getwellCSDM and CMDB Data Foundations Dashboards installation screen is shown Select the newest version of dashboard applicable for your instanceClick on Install to initiate the installation of the dashboard Play 2: Check CMDB & CMDB Data Foundations Dashboards Version This play is designed to assist in checking version of CSDM & CMDB data foundations dashboards already installed in your instance Goal Check version of the dashboard on your instance Play Steps Change the link with the name of instance on which dashboard needs to be installed : https://YOUR_INSTANCE.service-now.com/$allappsmgmt.do?sysparm_redirect=true&sysparm_search=sn_getwellCSDM and CMDB Data Foundations Dashboards installation screen is shown Play 3: Upgrade CSDM & CMDB Data Foundations Dashboards This play is designed to assist in installing the CSDM & CMDB data foundations dashboards Goal Install the appropriate version of the dashboard on your instance Play Steps Change the link with the name of instance on which dashboard needs to be installed : https://YOUR_INSTANCE.service-now.com/$allappsmgmt.do?sysparm_redirect=true&sysparm_search=sn_getwellCSDM and CMDB Data Foundations Dashboards installation screen is shown Select the target version to be upgraded to and then click update In case you need additional support, you can raise a case in support portal Congratulations You have completed this Get Well Knowledge Article.