gs.getMessage not working for annotations on Agent WorkspaceDescriptionBuild information: ParisThe Environment: Agent WorkspaceIssue Description: gs.getMessage not working for annotations on Agent WorkspaceBusiness Impact: SomeInvestigations carried out so far and any findings: Issue reproducible OOBNo errors seenSteps to Reproduce On OOB Paris:- Install Spanish language- Install ITSM Workspace- Export attached XML file- Configure Incident form and add a new annotation to the Workspace view- In the annotation, select HTML and add ${gs.getMessage("Test English")}- Open any incident in the regular ui in the workspace view, notice the annotation is displayed- Switch to Spanish, notice the translation happens- Open incident in Agent Workspace, notice the the message annotation is not rendered properlyWorkaroundThis problem has been identified as a future possible product enhancement. You can subscribe to this Known Error article by clicking the Subscribe button at the top of this article to be notified when more information becomes available.Related Problem: PRB1452691