SLA not getting triggerred on sc_task tableIssue SLA not getting triggered on sc_task table that contains Start conditions on variables.CauseThe variables are not on the sc_task but are on the sc_req_item and the value of the variables is not getting captured on the audit of the sc_task. The SLA would trigger for a record if the value of the conditions is available on the audit of the record.ResolutionTry to capture the audit of the variables on the sc_task after which the SLA would start getting attached to the sc_task. One way to update the variable value of sc_task as per the sc_req_item is: On the variable there is a column called Global, setting this column value to Yes would update the sc_task as well with the variables of the sc_req_item.