Now Platform vulnerability management ServiceNow produces two releases of the Now Platform annually. In addition, patches and hotfixes are produced throughout the supported lifetime of a major release and rolled into the codebase for inclusion in the next version. To ensure customers are benefiting from the most current security, performance and functional fixes, ServiceNow will apply patches to customer instances on a continual basis as part of the new ServiceNow Patching Program. Each quarter, one full patch and two security patches will be automatically scheduled to update your instance(s). An instance of ServiceNow may continue to be used while a major release upgrade, patch, or hotfix installation takes place. Patch application leverages the Advanced High Availability capability and results in minimal impact to service where any update is applied. ServiceNow requires customers to remain on a supported release of the Now Platform and will actively engage with customers’ risk and security personnel to highlight the risks of non‑compliance. More information Find out more about how ServiceNow secures the Now Platform Watch the Cloud Security at ServiceNow: What you should know pre-recorded webinar Watch ServiceNow's Overview of Platform Architecture video