Oracle Database Options usage data is not being collected on Unix environments - Known Error

Oracle Database Options usage data is not being collected on Unix environments Description Oracle options usage is being collected when Oracle database is deployed in Windows, but not when the database is deployed in a Unix environment.

Steps to Reproduce

Activate the Software Asset Management plugin - Oracle Process Pack

Run discovery on unix devices

Open the dashboard page /$pa_dashboard.do?sysparm_dashboard=da54a91967c1130061b452e457415a18&sysparm_tab=dc5d651d67c1130061b452e457415a0c&sysparm_cancelable=true&sysparm_editable=false&sysparm_active_panel=false

Notice the "Oracle Options Usage - (Installed vs In Use)" report is not showing usage data for Unix devices. Workaround This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.