Clicking on the reference icon (i) from the listlayout for any record on the database view does not show any informationIssue Clicking on the reference icon (i) from the list layout for any record on the database view does not show any information. Steps To Reproduce: log in to the instanceDo an incident_sla.LIST from the navigator. (incident_sla is an OOB database view)Click on the reference icon (i). Notice that no information is previewed as shown below. ResolutionTo configure a reference field popup form for a table using the default sys_popup view, navigate to the following URL format, substituting the instance name and table/database view name: https://<your-instance>.service-now.com/<database_view_name>.do?sysparm_view=sys_popup You will see a blank form - just like your reference preview.Right-click, Configure > Form Layout to add the fields you want to see, then you will see them in the reference icon preview from the database view list as well Related LinksFor more information, please refer to the Reference field icon.