Problems in closed state has active=trueIssue Problems in closed state should have active = false but instead active = true.CauseThe override attributes checkbox was not ticked in the dictionary entry override for state:https://nmbssncbdev.service-now.com/nav_to.do?uri=sys_dictionary_override.do?sys_id=bba2f2fd534823004247ddeeff7b1240ResolutionWith the checkbox unticked, the following attributes are missing: close_states=107,default_work_state=102,default_close_state=107,ignore_filter_on_new=trueWhich is why the Task Active State Management BR could not execute beyond line 16 as _getTableStates function in Script Include - TaskStateUtil is not returning correctly as the correct attributes were missing. Script IncludeTaskStateUtil:https://<instance_name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=96e1ade7c0a80a6d381ba0c6aeb4ad61