Duplicate software installs with different Discovery Source - Active Installs is true after running the "SAM - Deduplicate Install Table" job.Issue There are duplicate software installs [cmdb_sam_sw_install] records with different Discovery Source. The expectation after running the "SAM - Deduplicate Install Table" job the Active Install of the records will have 1 true and 1 false but it didn't happen. Examples: Software InstallDeduplication processedActive InstallInstalled onDiscovery SourceSoftware Discovery ModelsNormalizaton StatusPublisherProductVersionEditionLanguageMicrosoft BizTalk Server 2006 Standard EditiontruetrueCI1ServiceNowMicrosoft BizTalk Server 2006 Standard Edition 3.5.1.1602.0Manually NormalizedMicrosoftBizTalk Server2016StandardAnythingMicrosoft BizTalk Server 2006 Standard EditiontruetrueCI1TaniumMicrosoft BizTalk Server 2006 Standard Edition 3.5.1.1602.0NormalizedMicrosoftBizTalk ServerOtherStandardAnything ReleaseAllCauseDeDuplicationEngine(script include) considers 2 software discovery models as similar if Publisher, Product, Version, Edition and Language should match. For the above example, there are different in the "Version" field.Resolution1.To make sure the above said field values match, update the "Version" value of one of the software discovery models. a. One of the software discovery models is Manually Normalized, update the version to "Other" to match the other software discovery models version by Revert the normalization. 2. Check the "Deduplication processed"(deduplicated) flag for the Software Installs if the value is "true". a. If the "Deduplication processed"(deduplicated) are "true", these installs will not be processed in "SAM - Deduplicate Install Table" job. b. For these to be processed again, update the 'deduplicated' flag of the affected software installs to 'false' by running the script in the "Scripts - Background".*****************Script - Start************************var instGr = new GlideRecord('cmdb_sam_sw_install');instGr.addEncodedQuery('display_nameSTARTSWITHMicrosoft BizTalk Server 2006 Standard Edition');instGr.setValue('deduplicated', false);instGr.setWorkflow(false);instGr.updateMultiple();*****************Script - End************************ 3. Triggered the "SAM - Deduplicate Install Table" job. After job completion, check the Active Install value of the Software Installs. 1 should be marked as "false".