All approvals emails going to one approverIssue Multiple approval emails are supposed to go out to different recipients. However, you can see all are sent to one recipient. Looking at the email logs, you can see that it is recognizing the recipient correctly but in the recipient field, you see a different email. ReleaseAll releasesCauseA possible cause is that a business rule 'on before and insert' is set on sys_email table. This business rule manipulates the recipients so all the emails go out to one of the recipient only. ResolutionFixing or deactivating the problematic business rule can fix the issue.