Agent Workspace - Attachments are not copied over to Incident from Interaction - Known Error

Agent Workspace - Attachments are not copied over to Incident from Interaction Description When an incident is created from Interaction, attachments from interaction are not copied over to incident record

Steps to Reproduce

Create an Interaction Add Attachments Click Create Incident

Expected : Attachment should be copied from Interaction Actual : Attachments are not copied into Incident Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.