Portal page loads very slowly and takes approx 1 min or more to loadSummaryFor certain users the portal will take approx. 1 min to load completely. If the user clicks on any widget or tries to view any record, they might face significant slowness. Or in that case, if user tries to navigate from one page to another, even then the user would experience significant slowness.ReleaseAll supported releasesRelated LinksThe slowness is caused by the sc_cart and sc_cart_item associated with them. Users would face this issue mostly when the sc_cart_item are in hundreds or thousands for the specific user. More importantly, sc_cart & sc_cart_item will be causing the slowness when they are added in the portal header. For any portal, the header always remains the same.With every page load, the header also loads.If the cart is added in the header, it means with every page load, the sc_cart and sc_cart_item tables will also be queried.Querying the tables for a specific user having hundreds/thousands of items in the cart will surely have performance impact and significant slowness. Recommendation: The sc_cart records should be cleared frequently by the users. Note : One usre can have multiple cart, and each cart can have multiple cart items. So you need to check all the carts, and check the number of items in all the carts that could be causing the slowness. An alternate way to validate the reason for your slowness is to: 1. Before the page loads, right click on the page, and click on Inspect option to open developer tools. 2. Switch to the networks tab. 3. Once the complete page has loaded, sort the time column with the highest time on the top and take a note of that. 4. Right click on any of the column, and select: Save all as HAR with content 5. Open: https://toolbox.googleapps.com/apps/har_analyzer/ and upload the HAR file you just downloaded. 6. Search for the transaction that took the most time. You can see it in the Total Time column in the analyzer. 7. On the right side switch over to Response Content and check for the payload with the below format. You would see this occuring multiple times for the total items the user has in the cart. Clearing the cart and cart items for the impacted user will no longer this payload everytime they load the portal page, and no slowness or performance issues would be encountred.