Facilities Services ManagementSummary Facilities Services Management plugin for ServiceNow has been deprecated and you cannot install this ServiceNow plugin via the NOW Support Portal or activate it directly on your instances. Deprecated plugins cannot be activated on instances. You cannot deactivate a plugin after it has been activated in your ServiceNow instance however you can edit the application menu and make the active to false so that the module won't show under the filter navigator. More information as per KB0856254The former facilities management solution was primarily geared for break-fix environments to make it easy to submit issues to the workplace team for internal repair or by vendors. It also included light Space Mgmt. features. Here are a couple of options you would want to consider: ServiceNow® Field Service Management (FSM) includes work order management, technician management, planned maintenance, crew operations, and contractor management. FSM helps you strengthen every element of your field service operations. It makes work easier and better for everyone—managers, dispatchers, field workers, third-party contractors, and cross-functional teams. And it evolves with your changing needs. ServiceNow® Workplace Service Delivery Suite includes case mgmt. and space mgmt. functionality, but also address the need to automate and digitize other workplace services including self-serve room reservations, desk reservations, and visitor management. The new WSD product will also go well beyond what we provided in Space Mgmt. previously. Please reach out to the account team to schedule a demo.