How does ServiceNow Discovery discover back up devices?Issue How are backup devices supporting SMI-S discovered in ServiceNow?ResolutionStorage Management Initiative – Specification (SMI-S) is based on the Common Information Model (CIM) and Web-Based Enterprise Management (WBEM) standards and ServiceNow use probes/sensors to discover such devices and interrogate their information. For more information on SMI-S, see: https://www.snia.org/forums/smi/tech_programs/smis_home For more information on CIM, see: https://www.dmtf.org/standards/cim For more information on WBEM, see: https://www.dmtf.org/standards/wbem The discovery process for Quebec release is documented at : https://docs.servicenow.com/bundle/quebec-it-operations-management/page/product/discovery/reference/r_HowCIMDiscoveryWorks.html Links off of that page describe storage device discovery in general and CIM/WBEM in particular.