"sys_updated_on" getting updated even if there is no change on any CISummaryThe 'Updated' / "sys_updated_on" field shows the latest timestamp even when no other fields were updated on the CI (We can observe and find no updates in the activity log. As shown in below screenshot with difference in actual update on the record and latest lookup ran on the record. This is expected behaviour as per OOTB and the attribute'sys_updated_on' value gets updated even if a lookup or IER API is triggered.Related Links