Branding of Now Virtual Agent in Microsoft TeamsIssue Is there a way of changing the icon and name of the Now Virtual Agent in Teams? ReleaseAllCauseCurrently, we cannot do branding of your Virtual Agent on MS Teams. We do not support the virtual agent branding in the integration apps and there is not any OOB way to modify the integration logos in Virtual agent.ResolutionTo implement the feature, you need to contact Microsoft support. Please refer to the community article: https://community.servicenow.com/community?id=community_question&sys_id=c29ee4791b4a4014d01143f6fe4bcbde