Knowledge article - toolbar icon is no longer visible


Description

Knowledge articles used to have a specific icon (picture of an eye) in the article body field HTML options. These are extended tools mentioned in the documentation: Formatting icons for the HTML field editors.

Cause

An upgrade to a newer release seems to have caused this issue.

Resolution

Please check that you have updated the 'glide.ui.html.editor.v4.valid_plugins' and 'glide.ui.html.editor.v4.toolbar.line1' properties to reflect all the icons you want to have available in the HTML options.