Process Flow Formatter (sys_process_flow) is not visible in Alert Management Rule table (em_alert_management_rule)Issue This article discusses a situation when Process Flow Formatter (sys_process_flow) is not visible in the Alert Management Rule table (em_alert_management_rule). There are several reasons that can cause this issue. Mostly, they are related to customization of forms, flow formatters, macros... ReleaseAnyCauseCustomization in the Macro - process_flow can cause this issue. Please verify the version of the record. Macro - process_flowhttps://<instance_name>.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=a34bba13c3332100b0449f2974d3aeba Version of Macro - process_flowhttps://<instance_name>.service-now.com/sys_update_version_list.do?sysparm_query=nameLIKEa34bba13c3332100b0449f2974d3aeba&sysparm_view= ResolutionReturn Macro process_flow to OOTB version