Mid server startup failed with error 1053: The Service did not Respond to the Start or Control Request


Description

MID Server Install Issue - Unable to start the Mid server service

Error 1053: The Service did not Respond to the Start or Control Request

Cause

These errors are mainly caused due to insufficient permissions of the MID Server Service Account. 

Change Service Credentials to a specific user account that has local admin access to the MID Server installed host machine.

StartupSequencer SEVERE *** ERROR *** test failure
java.lang.IllegalStateException: Filesystem permissions are incorrect
at com.service_now.mid.services.StartupSequencer.runTests(StartupSequencer.java:584)
at com.service_now.mid.services.StartupSequencer.startupSequencerRunnable(StartupSequencer.java:623)
at java.lang.Thread.run(Thread.java:748)

StartupSequencer SEVERE *** ERROR *** Cannot read directory: E:\MID Server\agent, reading the directory failed with the exception java.nio.file.AccessDeniedException: E:\MID Server\agent

StartupSequencer SEVERE *** ERROR *** Cannot read directory: E:\MID Server\agent\bin, reading the directory failed with the exception java.nio.file.AccessDeniedException: E:\MID Server\agent\bin

Resolution

Check the Permissions of the Service account on the Mid server.

Make the service account as owner and provide sufficient permissions to read the text file (agent, bin, script folders)


Additional Information

Create a Windows service account with "Log on as Service" [KB0867669]