<h2>RITM Approval field is set to Requested even after approvers approving the records.</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul><li>RITM Approval field is set to Requested even after approvers approving the records.<br /></li></ul></section></div><div ><h3 >Release</h3><section><ul><li>All</li></ul></section></div><div ><h3 >Cause</h3><section><ul><li>A custom BR on the sc_req_item table sets the approval field value along with the Set Values activity of the associated RITMs WF.</li><li>This would be happening at the same time as the Set Values and BR should override the Set Values.</li></ul></section></div><div ><h3 >Resolution</h3><section><ul><li>RITM1177842 is updated 3 times within 1 second near the 'Set Values' Activity Run Time which could also cause issues.</li><li>A Workflow Timer for 1s is probably recommended here so that the updates are delayed.</li><li>The custom BR Business Rule will definitely need to be disabled/edited in this scenario for it to work correctly. <br /><br /></li></ul></section></div></article></div>