Delinea Credential Resolver plug-in does not resolve credentialsIssue The ServiceNow Platform is unable to access credentials using the Delinea (Thycotic) Credential Resolver plug-in.FactsServiceNow External Credential Storage plug-in: This plugin is required for ServiceNow to use any third-party plug-ins to resolve credentials. Ensure this plug-in is installed and configured in your ServiceNow instance. Delinea Credential Resolver plug-in: Developed by Delinea, this plug-in uses the ServiceNow External Credential Storage plug-in to support Delinea's credential store. This plug-in can be installed from the ServiceNow Store.ReleaseAny releaseCauseWhile the ServiceNow platform offers out of the box integrations to resolve credentials for some applications like CyberArk, there is not a default integration for the Delinea Credential Resolver. However, Delinea offers a Delinea Credential Resolver plug-in as a ServiceNow store app that can use the ServiceNow External Credential Storage plug-in.ResolutionBecause this is a third-party integration, any configuration issues outside of ServiceNow's External Credential Storage plug-in must be addressed by the third-party support team. Refer to the Delinea Credential Resolver documentation provided by Delinea or contact their support team for further assistance with their integration. Delinea Support Phone: +1 202 991 0540 Email: integrations@delinea.com Related LinksServiceNow documentation: External Credential Storage ServiceNow Store App page: Delinea Credential Resolver