Quebec Patch 1: Known Errors



Quebec Patch 1 : Known Errors

This article presents notable known errors in  Quebec Patch 1, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the  Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Quebec Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0727701PRB631444Business Logic ProcessingChanging the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0727944PRB1238857Forms and FieldsWhen saving a read-only currency field its value may be converted to default US Dollars automatically
KB0713179PRB1240595ListsM2MList ajax call fails with a large set of m2m_selected_ids values
KB0727642PRB1250745PersistenceSlowness and potential browser lock up in reports when there is a dot-walked filter condition on a CMDB table (Table Per Partition extension model)
KB0684402PRB1270022Performance Analytics[DOMAIN] Spotlight Job doesn't collect spotlights for empty user and "Use snapshots" property
KB0717976PRB1288212VA-Web ClientThe virtual agent does not translate based on user language while using the internationalization plugin
KB0754246PRB1316881Security Access Control ListsVA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not display
KB0721421PRB1318176Asynchronous Message BusThe Asynchronous Message Bus (AMB) fails to connect to the instance when running through Fiddler proxy
KB0752975PRB1324263Upgrade Engine IssuesApplication upgrade process dependencies are not honored and plugin dependencies are not auto installed or upgraded to the scope version
KB0727700PRB1328367Application Navigator & Banner FrameBanner image cannot be changed in Madrid
KB0750599PRB1335372DiscoveryCredentials are not validating when IAM profile configured mid is pointed to instance
KB0755212PRB1346619Virtual Agent PlatformThe virtual agent closes the chat when the option "I want something else" is clicked
KB0755203PRB1350354Core PlatformBusiness Calendar Filter Queries do not work after upgrading from Madrid to New York with a Fiscal Calendar Generated
KB0755216PRB1352033Agent WorkspaceA record can not be opened from a list if the first column is an empty/null non-reference field
KB0831991PRB1362288Design Systemnow-label-value: Reads content twice due to native title="" attribute [#1267]
KB0783073PRB1362325Asynchronous Message BusA Virtual Agent chat client isolated in own window loses session due to lack of HTTP activity on WebSockets
KB0793158PRB1362706Performance AnalyticsPA Widget - Pies or Donuts & Column having no data show a single line instead of "No content available"
KB0793453PRB1368103Dashboards and Home Pages[Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focus
KB0793177PRB1369986Performance Analytics[waiting close approval] Antivirus Events - The link to view the table is marked up as a heading even though it is not a heading for any particular section of content
KB0793289PRB1375768Performance AnalyticsExporting to PDF does not include the data visualization patterns when they are employed on graphs
KB0793248PRB1379339Employee Service CenterService Portal - screen reader states there are 5 items in the header, but only 4 are available
KB0831493PRB1407560Agent WorkspaceAgent workspace form header: links in information are missing their context
KB0831525PRB1408324Activity StreamTime fields are displayed in terms of how long ago but they are stated as "Xm ago" rather than "X minutes ago" with the same applying to hours / days / months / years confusing screen readers
KB0870191PRB1423571Service PortalScreenReaders do not announce the file that will be edited/deleted when the Edit File Name / Delete buttons are focused
KB0859518PRB1425278MID ServerWindows (MSI) MID Server installer download from Internet Explorer browser fails, by trying to load the binary file in the browser window (and DEB files)
KB0954310PRB1430028PersistenceList view on a rotated table shows null values when three or more ORDER BY columns are added
KB0869769PRB1434927Memory: Heap Space"OutOfMemoryError: Java heap space java.lang.OutOfMemoryError"while exporting a big report to PDF
KB0870572PRB1437726Human Resources Service ManagementWCAG 4.1.2 Campaign Content Library - when the value is announced in VoiceOver, the role is needed for users to understand the context
KB0870574PRB1438756UX Runtime[CSM agent refactoring]UIB app config -> client scripting for component isHidden property is not getting honored
KB0869728PRB1445128Design SystemPlaceholder for Now-Typeahead-Multi (and possibly other similar Design system components) have a low contrast
KB0868395PRB1445321Flow Designer[Scheduled Jobs] "cleanup_sys_json_chunks_missing_parent_sys_flow_report_doc" && "cleanup_sys_json_chunks_missing_parent_sys_flow_context" - Creating Full Table Scan
KB0869818PRB1447447App Core: Calendar ComponentsUnable to move between users listed in calendar timeline view and their individual schedules via keyboard
KB0869816PRB1448614App Core: Calendar ComponentsShow Filter and Show Schedules buttons are located after the content they invoke in the tab order
KB0869817PRB1450881App Core: Calendar Componentsnow-calendar fails to show calendar area but other areas like header and sidebar are showing fine
KB0870576PRB1450893Assessments[WCAG] Grouped answers are all displayed as individual buttons
KB0870257PRB1454673UI BuilderIn Customer cloned instance UIB behaves very sluggish (framerate of ~5fps) with memory going up to 550MB + on simple operations like changing List Table props
KB0870055PRB1455344Core PlatformIntegration Hub truncates value/script field on Oracle when scripts are greater than 4000 characters
KB0870578PRB1455578UX Runtime[Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for Ribbon
KB0870579PRB1457469Appsee - SeismicSeismic VA dashboard - 'Conversation' table not shows data after sorting by a topic
KB0870581PRB1458011ListsListed tables are missing names and content purposes
KB0870585PRB1458043Application Navigator & Banner FrameWhen added to the visible UI, both the current Application and the current Update Set select lists have no accessible label
KB0870586PRB1458045Dashboards and Home PagesThe group selection listbox has no label on the Form Controls page
KB0870587PRB1458139Service PortalWCAG [1.3.1 Violation]:Filters section of page is not grouped using a landmark
KB0870590PRB1458929Performance Analytics[High chart upgrade 8.2.2] Heatmap and geomap visualization are broken
KB0870896PRB1459399Agent WorkspaceProcess Automation Designer (PAD) - Condition Builder fields are not populated in Modify Condition Widget in PAD Application
KB0955612PRB1477508VA-DesignerFDIH reference output doesn't work
KB0523398PRB579732EmailEmail Client displays an empty window
KB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11
KB0596799PRB653427Server Side ScriptingIn List choice UI action on a related list, global variable 'current' does not work in List v2
KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected
KB0598781PRB678273Update SetsDeleting a nonexistent Ui View via update set deletes the main section of Default View instead
KB0598169PRB679363Human Resources Service ManagementPossible data loss during reparenting hr_case to sm_order
KB0597376PRB689086Core PlatformDeletion of a user record can cause a cascade effect that affects form layouts.
KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabled
KB0598769PRB725968PersistenceCannot expand the size of a field in a rotating table in a way that propagates the expansion to all rotating tables
KB0639500PRB734026UI ComponentsHTML5 in IE11: mp4 or webm uploaded videos fail to render