sc_req_item doesn't load on workspace if it has a UI Policy condition containing "variables." - Known Error

sc_req_item doesn't load on workspace if it has a UI Policy condition containing "variables." Description sc_req_item doesn't load on workspace if it has a UI Policy condition containing "variables."

Steps to Reproduce

- Import the attached sc_item_option_new & sys_ui_policy record - Go to the service catalog and request an ipad, type 128 for memory - Open the requested item in Workspace Expected: The form should load Actual: The UI policy fetcher fails and the record doesn't load

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.