Bulk update for Knowledge ArticlesIssue Bulk update for Knowledge Articles is not available in the platform, we don't have any OOB functionality for that.ResolutionOur suggestion is to develop a background script to upgrade the user criteria in HR articles. For testing you should run the background script for few articles, then for all articles in a sub production first. Please find below community articles with information you could use for your implementation. https://community.servicenow.com/community?id=community_question&sys_id=2a8ad64bdbeb9384b2102926ca9619b9&view_source=searchResult https://community.servicenow.com/community?id=community_question&sys_id=8ca7a2f4db81905423f4a345ca9619c4&view_source=searchResult https://community.servicenow.com/community?id=community_question&sys_id=8f812077db65f708190dfb24399619c8&view_source=searchResult