Unable to Hide the Related list using the UI Policy or using the "g_form.showRelatedList" - Support and Troubleshooting

Unable to Hide the Related list using the UI Policy or using the "g_form.showRelatedList" Issue We can make use of "g_form.showRelatedList" to hide a related list on the form based on conditions.

This does not work sometimes.

Release All Releases

Cause g_form.showRelatedList('Parent_Table_Name'); is not always the right statement. Instead of Parent_Table_Name We have to use the ‘Related list’ field value from the list control Resolution Go to any form where the related list is present.

Right-click to open the column context menu on the related list.

Select Configure > List control.

the ‘Related list’ field value from the list control. (Suppose - "Related_list_value" is the value)

Now the statement should be g_form.showRelatedList('Related_list_value');

Related Links https://servicenowguru.com/scripting/client-scripts-scripting/hiding-related-lists-embedded-lists/