"Event Management - Evaluate Alert Manage" job taking a long time to complete and delaying incident creationDescription"Event Management - Evaluate Alert Manage" job taking a long time to complete and delaying incident creation. This happens when handling a large number of alerts.Steps to Reproduce Have 7000 alerts updated/created in the same timeWait for "Event Management - Evaluate Alert Manage" job to runCheck how long the job took to complete Note: "Event Management - Evaluate Alert Manage" job can be monitored via this link: instanceName.service-now.com/sa_performance_statistics_list.do?sysparm_query=type%3DevtMgmtAlertManagementJob&sysparm_view=WorkaroundOn a non-production instance update script include sys_script_include.do?sys_id=b7424fb3672203004cdb007d2685ef7d function getActionCounters to be like so: getActionCounters: function(ruleSysId, executionsMap, alertSysId) {var key = this.evtMgmtAlertManagementCommons.createKeyWithRuleAndAlert(alertSysId, ruleSysId);return executionsMap[key] || null;}, Test update, and if working as expected move to affected instance.Related Problem: PRB1479134