How is Impacted Services/CI populated on Change RequestIssue How are Impacted Services/CI's automatically populating upon submitting configuration item?ReleaseAllCauseRefresh Impacted services is triggered in 1 of 3 ways:1. UI Action2. Business Rule3. When Conflict Detection runs.ResolutionRefresh Impacted services is triggered in 1 of 3 ways: 1. UI Action - Refresh Impacted Services - https://"INSTANCE".service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=baae03f0673303006e6eadab9485ef14 2. Business Rule - Refresh Impacted Services - Occurs when Change Request moves from New state - https://"INSTANCE".service-now.com/nav_to.do?uri=sys_script.do?sys_id=08cf6ffe23203300a5eedc1756bf657f3. When Conflict Detection runs.- There is a property that conflict detection checks to see if it needs to populate Impacted services: "change.conflict.populateimpactedcis". This is enabled by default on OOB. - https://"INSTANCE".service-now.com/nav_to.do?uri=sys_properties.do?sys_id=70f4e36f67f103006e6eadab9485ef4e