Discarded attachment from correctly processed inbound email - Support and Troubleshooting

Discarded attachment from correctly processed inbound email Issue After an email has successfully been sent to the instance with an attachment, this is showing in the email attachments tab as discarded:

Cause The attached file was corrupted, or passed the max allowed size, or the email contained too many attachments.

Ref.: Attachment limit properties

Resolution Resend the email after verifying and editing the attachments.

Related Links Attachments are discarded from inbound email despite their total size being below maximum