When email table is sharded and an email record is updated by SMTPsenderjob ,update business rules on sys_email table are not triggering - Known Error

When email table is sharded and an email record is updated by SMTPsenderjob ,update business rules on sys_email table are not triggering Description When email table is sharded(a record for sys_email exists in sys_table_rotation) and an email is sent(changing the "type" field of sys_email record to "sent") ,update business rules on sys_email are not triggering in quebec release.

Steps to Reproduce

1.Open a quebec instance 2.Make sure a record for sys_email exists in sys_table_rotation with "Type" as extension 3.Create a record in sys_email table with "type" as "send-ready" 4.We can observe that after email is sent the type is changed to "sent" but the mailbox is still "outbox". 5.This is because "Set Inbox" which is a before update business rule is not run.

Workaround There is no workaround available and our product team is working to have the fix a future version or patch. Please follow up this KB to keep informed about any progress on the solution.