User receiving notifications for closed ProblemsIssue Users are receiving multiple of the same notification periodically for a closed Problem. The notification received is from the notification "Problem Closed" with the subject "Your problem (number) has been closed" where the number is the problem number which has been closed already in the past.CauseThis is due to a problem record on the problem table being updated after it has been closed. For example, incidents may be related to the problem after it has been closed causing the "related_incidents" field to increment in value thus causing an update to the problem record. The notification "Problem Closed" will trigger based on an update to a record on the problem table and if the conditions are met "Active" is "False". Thus further updates to closed problems will cause the "Send when" and match the condition. You can further determine what the update on the record was based on if auditing is configured for it by right clicking the banner on the record form view and selecting History -> Calendar or List.ResolutionTo avoid the notifications from sending on updated closed problems you can modify the Notification to meet your needs. For example changing the conditions to "Active" changes to "False" rather than the OOB "Active" is "false".