"Set default knowledge field values" field in Knowledge base is not working when fields are not displayed on the knowledge formIssue Steps to Reproduce: Check on Knowledge form layout, Description field is not on the form. Create or open an existing knowledge base. Set default knowledge field values, choose field Description and set value to hello , then and save. Create Knowledge under this knowledge base, an apply default value popup prompt, click OK.. Save the knowledge. Open Knowledge XML , description field is empty. CauseWhen applying default values on the knowledge article creation, the default values will populate to the fields when they are displaying on the form.ResolutionConfigure the knowledge form layout to make sure those fields are available on the form.