How to create time worked report for incident, catalog tasks and change tasksSummaryA. Can users create a report that shows time worked by assigned users that includes incidents, catalog tasks and change tasks? B. How can users ensure the time is showing in minutes and not seconds?InstructionsA. You can create a report on the time_worked table and include the necessary filters for each of incidents, catalog tasks and change tasks. > Table: time_worked > Filter: All>Task Catalog [Catalog Task] Active = true .or. Task Change request [Change Task] Active = true .or. Task Incident state [Incident] is not empty > Group by User > Configure Total sums for calculations (Right click the header for 'time worked' > click configure > list calculations > check total value) B. This would be the columns selected in the table - > Under the configure tab, in creating a report: click choose columns > There should be an option to deselect "time worked in seconds" and add time worked (which will automatically be in hours) Related Links*See attached a screenshot of both parts for your reference. ResolutionPartA.png ResolutionPartB.png