<h2>Discovery of AS400 devices</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul><li>Discovery of AS400 devices</li></ul></section></div><div ><h3 >Release</h3><section><ul><li>All</li></ul></section></div><div ><h3 >Resolution</h3><section><ul><li><em><strong>Is there any way we can discover AS400 in OOB way </strong></em>?<br /><br /> <ul><li>Unfortunately, there is no OOB mechanism through with AS400 devices can be discovered.<br /><br /></li></ul> </li><li><em><strong>If there is not any OOB process, is there any efficient way to discover AS400 ?</strong></em><br /><br /> <ul><li>As mentioned above there is no OOB process, but you may refer to the below community article where there is a post on how it was tried and implemented.<br /><br /><em>https://community.servicenow.com/community?id=community_question&sys_id=5ce7472ddb1cdbc01dcaf3231f961937</em><br /><br /></li><li>On a special note, please be informed even if the above implementation works, Servicenow will not be in a position to support it as it is pure customization.<br /><br /></li></ul> </li><li><em><strong>How we can handle if there are any future enhancement on the AS400 we discovered ?</strong></em><br /><br /> <ul><li>We request you to create an Idea on the community portal. Other customers can then upvote this 'enhancement request' and it will then be reviewed by our product managers each release cycle. With enough demand something may get done in the future.<br /><br /><em>https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests<br /></em><br /></li></ul> </li><li><em><strong>Can AS400 be mapped in Service Mapping</strong> ? <br /></em><br /> <ul><li>Initially, these devices have to go through the horizontal discovery successfully, only post which they can be tried for the Vertical Discovery (Service Mapping)</li></ul> </li></ul></section></div></article></div>