Agent workspace: User Interface actions to start Microsoft Teams chat and import messages are not aligned properlyIssue In the agent workspace, the Start Microsoft Teams chat and Import Messages User Interface activities do not function as intended. Steps to Reproduce: Go to workspace "Packaging Engineering : Service Ticketing System"Find 2 UI actions "Start Microsoft Teams chat" and "Import Messages" Click on UI action "Start Microsoft Teams chat"CauseBecause the group is already being added to the User Interface Layout that is being developed for the Out of the Box one, this is happeningResolutionIf there is a custom agent workspace, perform the steps from the below links in order to show the buttons for starting Microsoft Teams conversations and importing messages: ServiceNow for Microsoft Teams Installing ITSM/HRSD integrations for Microsoft Teams The steps above enables to see the Buttons next to each other instead of coming as a group. Example: Create a User Interface layout for Custom Agent WorkspaceCreate a User Interface group under the User Interface layout type split buttonAdded those two User Interface actions to the User Interface groupPost enables to see the User Interface actions coming up as per the below screenshot.