Microsoft AD spoke issue: Error while run "Add User to Group" Action against ADIssue Even after following all the steps in the below documentation and adding permissions on AD (active directory) side, you will see error code "Authorization_AccessDenied" error while trying to perform any action with respect to graph API (Application Programming Interface). https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/set-up-azure.html Add permissions to access the APIs. Ensure that you provide these permissions: PermissionTypeDirectory.AccessAsUser.AllDelegatedDirectory.Read.AllDelegatedDirectory.ReadWrite.AllDelegatedUser.ReadDelegatedoffline_accessDelegatedDirectory.Read.AllApplicationDirectory.ReadWrite.AllApplication CauseThis is because the generated oauth token has no permissions to perform the action against AD.ResolutionAdd the below scope to in oauth entity scopes and issue will be fixed. This value informs the Microsoft identity platform endpoint that of all the application permissions you have configured for your app, it should issue a token for the ones associated with the resource you want to use. https://graph.microsoft.com/.default Also as mentioned in the documentation you should have below two scopes in addition to above: offline_access openid