<h2>[SAMP] "End of Life" not showing up for Software Models specifically for Microsoft publisher</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Summary</h3><section><ul><li>We noticed most of the Software Models are not showing up the "End of Life". Even when looked up in the "Software Model Lifecycle Definitions " (samp_lifecycle_definition) table most of them doesn't have "End of life info"not available. i.e. End of Life "Active" = "false".</li><li>Only a few numbers of Software Model from Microsoft publisher is having this info. </li></ul> <p style="padding-left: 40px;"><img style="align: baseline;" src="sys_attachment.do?sys_id=f4c044441be2ac900b8a9979b04bcba8" width="925" height="350" align="baseline" /></p></section></div><div ><h3 >Release</h3><section><ul><li>Instance with Software Asset Management Professional plugin enabled.</li></ul></section></div><div ><h3 >Instructions</h3><section><ul><li>Microsoft is not publishing the "End of Life" information and hence we (ServiceNow) did not add the same i.e. the "End of Life" is set "Active" = "false" as this is being the restriction from Microsoft. Please refer to the attached snip from Microsoft portal.</li></ul> <p style="padding-left: 40px;"><img style="align: baseline;" src="sys_attachment.do?sys_id=4d328c481be2ac900b8a9979b04bcbfa" width="925" height="325" align="baseline" /></p></section></div></article></div>