Checking if a field contains special characters (Japanese/Chinese) - Support and Troubleshooting

Checking if a field contains special characters (Japanese/Chinese) Summary Special characters can occasionally cause issues with the platform.

The following script can be run in Scripts-Background to check

Instructions // Input parameter is table name that you would like checked // check("TABLE_NAME");

check("incident");

function check(table) { var fieldslist=[]; var fields = new GlideRecord('sys_dictionary'); fields.addQuery('name',table); // Write the table name for which you need field name list fields.addQuery('internal_type','!=','collection'); fields.addQuery('internal_type','string'); fields.query();

while(fields.next()) { fieldslist.push(fields.element.toString()); } for(var i=0; i gs.print("########## Checking "+fieldslist[i]); check1(table,fieldslist[i]); } }