Syntax Error or Access Rule Violation detected by database ((conn=1038504) Table 'kb_Knowledge' doesn't exist) - while publishing an articleDescriptionThe following error is seen when clicking on the Publish button from the knowledge article:Syntax Error or Access Rule Violation detected by database ((conn=1038504) Table '<instance>_1.kb_Knowledge' doesn't exist) Release or EnvironmentAll releasesCauseThe issue is that the table name created during custom scripting is "kb_Knowledge" but the out-of-the-box table name is 'kb_knowledge". The "kb_Knowledge" table name throws an error as it doesn't exist as the javascript is a case-sensitive language.ResolutionEdit the code line to use the correct character case for the table name and the issue will be fixed. From: gr = new GlideRecord('kb_Knowledge'); To: gr = new GlideRecord('kb_knowledge'); The filter navigator is not case-sensitive but codes are.