Contact live agent option on the portal does not get enabled unless user manually refreshes the page.SummaryIf an agent gets available meanwhile a user is trying to reach out to an agent, the option to contact a live agent does not get enabled (it shows no chat agent currently available) unless the user manually refreshes the page. This is the expected behavior, it is required to refresh the page for the availability of the agent to reflect Related LinksFor the user not to refresh every time they have a topic under "show me everything" to connect to live agent, that will work.they can click on the topic, that will not need a refresh every time as shown below