Clicking on the 'Add/Remove Multiple' button in a glide_list type field makes it possible to save the record with an empty value for the mandatory field - Known Error

Clicking on the 'Add/Remove Multiple' button in a glide_list type field makes it possible to save the record with an empty value for the mandatory field Description Clicking on the 'Add/Remove Multiple' button in a glide_list type field makes it possible to save the record with an empty value for the mandatory field

Steps to Reproduce

Steps to reproduce 1. Go to incident > Open

2. Open any record and click the 'Add/Remove Multiple' button in watch list Once the Edit Member screen is shown up, click cancel

3. Remove the value of Caller field.

4. Click Save

Actual result: It is able to save the record with an empty value for Caller field (mandatory) Expected results: The record should not be able to save and "The following mandatory fields are not filled in: Caller" should be shown

Workaround This issue is under review. If you are experiencing this problem, contact ServiceNow Customer Support .