Add /New Button not available for problem manager in some problem ticketsIssue Sometimes when a user opens a problem record and tries to create a new incident / add incidents from the related list of that problem record, the Add /New Button is not available for some problem tickets.ReleaseAll ReleasesResolutionUsually the Add/New buttons appear on the Incident related lists under problem record, if : 1. Conditions in the UI actions of ( add / new ) satisfies2. Incident create ACL satisfies.3. Under related lists, List control if the "Omit New Button" check box is checked. You need to verify all the points mentioned above and check which condition is failing, in order to understand why the UI actions are not visible.