ATF : Submit an Order Guide (SP) step fails if the order guide only consists of Record Producers


Description

Submit an Order Guide (SP) step fails if the order guide only consists of Record Producers.
The issue happens when no REQ or RITM record is created by the order guide.
If We have an order guide that comprises of both catalog item and record producer, the issue does not appear if the catalog item is ordered along with the record producer.

Steps to Reproduce

1. On an OOB instance, configure an Order Guide and add the record producer "Create Incident" to it.
2. Configure an ATF test with the following Steps (attached a screenshot of test steps for reference):

- Open "<Record Producer created in step 1>" in the "Service Portal" portal
- Navigate to 'Choose Options' step.
- Review Item in Order Guide (SP) -> Open 'Create Incident' catalog item & include this item.
- Set Variable Values (SP) -> Answer the questions on the form as follows:
Please describe your issue below = asd
and Urgency = 3 - Low
- Navigate to 'Summary' step.
- Submit an order guide and confirm that ordering is successful

3. Run the test and notice that it fails on the last step.

Workaround

There is no workaround to this issue.


Related Problem: PRB1475675