The current change request state did not match with what the workflow should have set it toIssue The current change request state did not match with what the workflow should have set it to essentially lagging behind the workflow and ignoring the set value activities for the state field.ReleaseOrlandoCauseThe customer had customized the "Planned Start/End Date validation" business rules, this business rule seems to be aborting the action when an update is made through the workflow.2021-01-21 14:40:21 (661) Default-thread-13 66B1FA9EDB3DEC903E8F9DC3CA9619B2 txid=e6de0c2edb31 Operation against file 'change_request' was aborted by Business Rule 'SNC - Run parent workflowsResolutionWe recommended reevaluating the customizations or to revert the BR back to its OOB version.